Frequently Asked Questions

What is Starion Rewards®?
Starion Rewards® is a customers only program. As a customer, you can get exclusive savings on everything from shopping at your favorite retail outlets, to saving at your favorite local restaurant. 

How do I become a customer?
The Starion Rewards® Program is only for current paid Starion Energy customers. If you are a Starion Energy customer, you should have received either an email or a letter in the mail with enrollment details to join Starion Rewards®.

What is the benefit of being a customer of Starion Rewards®?
As a customer, you get exclusive access to savings in every area of your life. Because this is a customer’s only program, Starion Rewards® is able to give discounts and savings that would be impossible to give to the general public. With Starion Rewards®, you are getting the latest and greatest discounts possible. 

What can I save on with Starion Rewards®?
The real question is: What can't you save on with Starion Rewards®? Our customers can save on groceries, dining out, travel, shopping, eBooks, Health and Wellness Products, and much more! Your savings are endless!

Can I share the savings with my family?
Yes! You can share the savings of your account with your immediate family.

Is there a limit to how much I can save?
No! You can save as much as you want! In fact, we want you to save as much as you possibly can!

What if I have more than one Reward Code?
Just contact customer support with details about your additional Reward Code and we'll be happy to help.

Do I need to be a Starion Energy customer to enjoy these benefits?
Yes! The Starion Rewards® Program is only for current paid Starion Energy customers. If you are no longer a Starion Energy customer, you will not be able to access the Starion Rewards® benefits.

Is This a Points Program?/Can I Redeem Points?
Starion Rewards® is not a reward points program. Starion Rewards® is a free customer reward program, with twenty five different savings benefits, used as a customer reward. Starion Rewards® is not a rewards points program. If you are looking to redeem rewards points, you should contact the sponsor of your rewards points program so that they can provide you with the correct website address to redeem your points.

When Can I Use My Starion Rewards® Benefits/Redeem My Bonus Gift Card?
The details on how to activate your risk free Starion Rewards® program and/or redeem a bonus offer (i.e Amazon Gift Card) from Starion Rewards® will be sent within 30 days of starting service with Starion Energy to your email address that you provided Starion Energy. If it’s after 30 days of starting service with Starion Energy and you missed the activation and redemption email, please first check your spam folder for the missing email from Starion Rewards® and if you still can’t locate the email, go to https://www.starionrewards.com/#support to request the email be sent to you again. Please remember that you have to be an active Starion Energy customer at the time of redemption.

What's the Daily Gift Card Giveaway? Did I Win?
One of the best and most popular benefits of the reward program is a Daily Gift Card Giveaway. Every day we give away a free Amazon.com Gift Card. That's 365 free Amazon.com Gift Cards every year! The Daily Gift Card Giveaway runs from 9am EST to 9pm EST every day. As an active reward customer, you're eligible to enter the Daily Gift Card Giveaway every day, and your entry is always free. All you need to do is login to your reward account between 9am EST and 9pm EST and click "Enter" in the Daily Gift Card Giveaway area, and you'll be automatically entered in that day's Daily Gift Card Giveaway. It's that easy! At 9pm EST a winner is automatically selected from among that day's entries, and a "Congratulations" email is automatically emailed to them with details about their Amazon.com Gift Card. We do not email people who do not win the Daily Gift Card Giveaway. So, if you're wondering if you won the Daily Gift Card Giveaway, check your email. If you didn't get a "Congratulations" email, that means you didn't win. But you can always try again tomorrow!

What's the Epic New Customer Reward Giveaway/ What’s the $500 Amazon Gift Card Giveaway? Did I Win?
Starion Rewards® is offering a chance at a $500 Amazon Gift Card to new Starion Energy and Active Starion Rewards® customers. As a special bonus, every month we will give away a free $500 Amazon.com Gift Card to a new Starion Energy Customer that signed up and went on flow with Starion Energy the previous month and also activated their free Starion Rewards® benefit. The New Customer Gift Card Giveaway is announced at 9am EST on the first day of every month.

As a new Starion Energy customer that has signed up with Starion Energy, started service with Starion Energy, and activated your free Starion Rewards® benefit you are automatically eligible to be enrolled in this $500 Amazon Gift Card giveaway. And remember, your one-time entry is always free. At 9am EST on the first day of every month a winner is automatically selected from among that month’s entries of new and eligible Starion Customers, and a "Congratulations" email is automatically emailed to the lucky customer selected with details about their $500 Amazon.com Gift Card. We do not email people who do not win the new Customer Gift Card Giveaway. So, if you're wondering if you won the Gift Card Giveaway, check your email. If you didn't get a "Congratulations" email, that means you didn't win. Restrictions apply, see amazon.com/gc-legal. Bonus Rewards, like the monthly new Customer $500 gift card giveaway, are only valid for active Starion Energy & Starion Rewards® customers. This is a limited time offer; product offering subject to change. Starion Energy does not provide any guaranteed savings. All product and company names depicted are trademarks or registered trademarks of their respective holders, use of them does not imply any affiliations with or endorsement by them. You must be an active Starion Energy customer & active Starion Rewards® customer at the time of redemption.