WE’RE HERE TO HELP!

Welcome to Starion Rewards Customer Support. Your satisfaction is our number one priority! Our goal is to make sure we get you to the right person with the right information as quickly as possible.

WHAT WE DO AT Starion Rewards:

First, let’s make sure you know where you are, and who you’re contacting. You’ve contacted Starion Rewards. Starion Rewards is a bonus reward program for Starion Energy customers. The support team at Starion Rewards can only help you with questions about Starion Rewards.

So, if you have questions about Starion Rewards, or this website, you’re in the right place. If not, we’re going to do our best to point you in the right direction.

FIRST THINGS FIRST

We’re looking forward to helping you with your question about Starion Rewards. First, let’s make sure you’re in the right place and are a Starion Rewards customer. Please enter your reward pin or email address and zip or postal code below.

TROUBLE LOGGING IN? WE CAN HELP

We weren’t able to confirm your reward account. Don’t worry – we’re still glad to help. Click here to lookup your account information using some personal information.

PRODUCT OR BILLING QUESTION?

If you have a question about products, billing, refunds, returns, shipments, canceling, or results, please call the number below.

PLEASE CALL: 800-600-3040
HOURS: Monday - Friday, 9am - 5pm EST

OR YOU CAN TRY AGAIN ONLINE

If you have a question about your rewards or your reward balance please click the button below to try to validate your Starion Rewards account again.

Great! We found your account.

HAVE QUESTIONS ABOUT THE Starion Rewards PROGRAM?

If you have a question about your rewards, your reward balance, or logging into your rewards account, please click the button below to continue with your support ticket online.

Why are you contacting Starion Rewards support?

I would like to unsubscribe from emails.

If you do not want to receive future emails from Starion Rewards, you just need to login to your account, visit the My Account page, uncheck the "I want to receive emails from Starion Rewards" checkbox, and submit the form. NOTE: This will not cancel any payment, subscription, or enrollment that provided you access to Starion Rewards. This will simply stop email reminders from being sent to you.

How do I become a customer?

The Starion Rewards Program is only for current paid Starion Energy customers. If you are a Starion Energy customer, you should have received either an email or a letter in the mail with enrollment details to join Starion Rewards.

I have a question about my Starion Rewards benefits or rewards.

Starion Rewards is a free added gift from Starion Energy. As a part of Starion Rewards, you can save with deals on dining, shopping, hotels, entertainment, local deals, movie tickets, gift cards, and so much more. There’s something for everyone with Starion Rewards.

What's the Daily Gift Card Giveaway? Did I Win?

One of the best and most popular benefits of the reward program is a Daily Gift Card Giveaway. Every day we give away a free Amazon.com Gift Card. That's 365 free Amazon.com Gift Cards every year! The Daily Gift Card Giveaway runs from 9am EST to 9pm EST every day. As an active reward customer, you're eligible to enter the Daily Gift Card Giveaway every day, and your entry is always free. All you need to do is login to your reward account between 9am EST and 9pm EST and click "Enter" in the Daily Gift Card Giveaway area, and you'll be automatically entered in that day's Daily Gift Card Giveaway. It's that easy! At 9pm EST a winner is automatically selected from among that day's entries, and a "Congratulations" email is automatically emailed to them with details about their Amazon.com Gift Card. We do not email people who do not win the Daily Gift Card Giveaway. So, if you're wondering if you won the Daily Gift Card Giveaway, check your email. If you didn't get a "Congratulations" email, that means you didn't win. But you can always try again tomorrow!

I can’t login to Starion Rewards.

Typically if you aren't able to login, it's because you haven't registered your Reward Code. You'll need to register your Reward Code before you can access your account. You should have received an email or a notification in the mail with this information.

If you have already registered your account, you can login using your email address and zip code that you provided during the registration process.

If your Starion Rewards account is cancelled, you will not be able to login to your account. This program is only for current paid Starion Energy customers. If you are no longer a Starion Energy customer, you will not be able to access the Starion Rewards benefits.

I have a billing question.

Starion Rewards is a reward program. Your access to Starion Rewards is powered by Starion Energy. If you have a billing question for Starion Energy, you just need to contact Starion Energy directly to do that. You can contact them by phone by calling 800-600-3040. Their customer service hours are Monday - Friday, 9am - 5pm EST.

What if I have more than one Reward Code?

Do you have more than one Starion Energy reward code? No problem! Once you've activated your first reward code, using your other reward codes is easy! Just login to your account and click on the "Redeem Another Code" link at the top or bottom of the page. Submit the reward code and we'll take care of the rest.

Other

we can help!

Awesome! You selected "A question about your results" on the previous page. We can help with that.

To give you the best anser to your question, we suggest calling our VIP Customer Service line.

Call the number below and one of our trained professionals will be more than happy to take your call and answer any questions or concerns you may have.

Here's the customer service hours for our VIP line: Please call Monday - Friday, 9am - 5pm EST

You're in the right place!

Getting you answers about your rewards is our number one goal! Just complete the quick form below and we’ll get you an answer ASAP!

WE'VE RECEIVED YOUR REWARD QUESTION!

Thank you for contacting Starion Rewards customer support. Your submission has been received and we'll be getting back to you ASAP!

If you have a moment, we’d welcome your feedback on your experience today with Starion Rewards online support. It takes about 10 seconds.

let us know what you think!

Could you please rate our Starion Rewards Customer Service page? Click on one of the four options below to let us know how you feel about this online tool and your experience today.

WASN'T A FAN

NEUTRAL

I LIKED IT

I LOVED IT!

WE CAN HELP!

Awesome! You selected "I want to cancel" on the previous page. Since this is Starion Rewards, we can only help with questions about Starion Rewards. But, we’re glad to point you in the right direction.

You’ll need to call in to Customer to speak with a Starion Energy representative to address your topic. They’ll he glad to help you.

PLEASE CALL: 800-600-3040
HOURS: Monday - Friday, 9am - 5pm EST